Notifications
Delivering Your Message Direct to Your Audience
So people know the moment things happen, and can stay up to date wherever they are.
Everything you need
Per-Component Subscriptions
Ensure the right message gets to the right person, so they're only notified when the incident directly impacts them.
- Let Them Choose Components
Audience members can choose which components they want to be notified about when they subscribe.
- Choose Components for Them
Use our Website Plugin or REST API to register your subscribers' interest in particular components.
Cutting down on white-noise, and notifying your audience only when it matters makes each message you send all the more meaningful. Available for both public and private status pages.
Direct to Inbox
Deliver your updates direct to your audience via email
Your Own Service Provider
Use an email service provider of your choice.
Full Visibility
- See details on delivery success, open rates and SPAM complaints to ensure your messages arrive as you expect them to.
Subscribers
- Because we can both trust your chosen provider to deliver your messages, our per-subscriber costs are lower, making your important communications affordable whatever your size.
Guaranteed Delivery
- Trust the experts to deliver your email reliably and quickly, ensuring that your important messages always arrive with your waiting customers.
On Your Website & Helpdesk
Put your message in the places that your audience are most likely to come looking for it
- Minimize Helpdesk Tickets
- Anyone experiencing problems and visiting your helpdesk to ask for assistance will see your notice front-and-center, and be less likely to file a ticket.
- One-Line Install
- Our plugin simply drops in-to your existing websites, and then springs to life whenever we have something to tell your users.
Delivered by SMS
Send out your updates direct to your audience via SMS
Your Own Service Provider
Use an email service provider of your choice.
Full Visibility
- See details on delivery success, open rates and SPAM complaints to ensure your messages arrive as you expect them to.
Subscribers
- Because we can both trust your chosen provider to deliver your messages, our per-subscriber costs are lower, making your important communications affordable whatever your size.
Guaranteed Delivery
- Trust the experts to deliver your email reliably and quickly, ensuring that your important messages always arrive with your waiting customers.
Google Chat
Our integration with Google Chat enhances the subscriber experience.
- Automatic Space Creation
- Sorry™ takes the initiative to create a dedicated Google Chat Space named after your status page.
- Comprehensive Updates
- Receive real-time notifications, complete with information on affected components, timelines, and initial announcements.
- Convenient Threaded Follow-ups
- Stay on top of the situation with subsequent updates neatly organised using inline threads for easy tracking.
Share Amongst the Team
Our integration for Slack allows people who rely on your service to have notices delivered into a channel of their choice.
- Instant Gratification
People spend more time in their team chat than they do their inbox, meaning they'll recieve your notice the moment it's posted, so they can act quicker.
- Easy to Discuss
Teams can discuss your outage, and plan effectively to work around it.
Example Inc Status:Bot11:32am
We are currently investigating issues with our service...
Joe Bloggs11:32am
O.k @channel shall we all take an early lunch until these guys are back up?
Bob Smith11:32am
Sounds great @joe, it\'s your turn to buy the burgers, right?
Sorry™ for Intercom Messenger
Bring the latest information about outages and downtime from your status page into the Intercom Messenger.
Go Social
Take your message to the masses by having us post it direct to your Twitter timeline.
- Stop the Rumor-Mill
- People on social media love a good rumour, take back control of the story by telling your side.
- Embrace the Publicity
- Potential customers will love to see you taking a proactive and open approach to your problems.
Example Inc Status:Bot11:32am
We are currently investigating issues with our service...
Plenty more awesome stuff too
Sorry™ helps you understand who's affected, delivering the right message to the right person.
- CSV Import
- Upload your existing audience into the system via CSV, including their names, locations an additional custom information.
- API Subscription
- Automatically subscribe your new customers and staff members using our fully documented REST API.
- Custom Widgets
- Build and extend upon our website plugin with your own widgets, pulling status data from the API to do whatever you can imagine.
Connect with an actual human today
Get your status page project underway with a personalised demo. Our friendly team of incident champions are ready for you.