All the features you need with Sorry™

The Status Page

Customise with your branding

Keep your branding front and centre with our easy-to-use customisation tools

Brand your domain name

Use your own domain name to ensure a clear customer experience, such as status.example.com

As many status pages as you need

All our plans include unlimited status pages - Whatever your needs, we’ve got you covered

Your own timezone

Set the timezone of your page and all your status updates will be published in your local time, making them all the more relevant to your readers

Connect customers to support

Create a friction-free user experience for your customers with integrated links to your support channels and contact lines

Automated subscriber alerts

With update notifications sent straight to their inbox, phone or slack channel, your customers are always in the know

Mobile responsive

Our status page service is designed for any device to give your customers the best experience

Social media links

Let customers reach out on social media directly from your status page by linking your Twitter, and Facebook accounts

Choose your language

Communicate updates across the globe with language customisation & correct translation 

Translations we have so far:
Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Lithuanian, Norwegian, Polish, Portuguese (Brazil, Russian, Slovak, Spanish, Swedish

SSL certificates included

Show customers your page is secure and authentic with built-in SSL certification


Automated Messaging

Hands-off alerts that get the word out fast

Connect Pingdom, UptimeRobot, New Relic or other custom monitoring providers to send hassle-free updates quick off the mark


Find out more about our automated messaging here→

Screenshot of an Automation

Website Plugin

Screenshot of Website with Plugin

Build your status page into any website

​Keep visitors on your website by integrating with your status page using our simple plugin


Error Pages

Revamp your 500 error page

Ditch the unsightly error page and replace with a custom, branded alternative to reassure your customers

Find out more about our error pages here→

Screenshot of Error Page

Notifications

Status updates by email

Easily connect your Postmark, Mailgun or SendGrid account and allow your audience to receive status updates straight to their inbox

Status updates straight to Slack

Publishing status updates is a good thing, making your audience hunt for them isn't. Now they can have status page updates delivered to Slack

Per-Component Subscriptions

Ensure the right message gets to the right person, so they're only notified when the incident directly impacts them

Learn more about component subscriptions →

Status updates by SMS

Easily connect your Twilio or Nexmo account and allow your audience to receive status updates via SMS

Status updates into tweets

Link Sorry™ to your Twitter account and have your status updates and a link to your page published directly to your timeline


The API

Getting started guide

Introductions are important, thats why we provide everything needed for developers. From a getting started guide to personal help sessions with Robert our CTO

Full API reference

The API Reference describes each available resource in the Sorry™ API. Learn about parameters, errors, and how to format your requests

Learn more about the Sorry™ API.


Theming

Edit HTML and CSS

You have full access to the HTML and CSS of your page, making it easy to customise every aspect of your customers' experience

Proper developer tools

Build your theme using Liquid, LESS and CoffeeScript with support from our awesome open-source grunt tools..

Open-source examples

We provide a few example themes on Github to help you learn by example

Screenshot of someone editing some theme markup

View our GitHub account →.


SEO & Google Analytics

Get visible in search

Customise your page title and description to optimise for search

Gather insights with Google Analytics connection

See who is visiting your page and how long they stay by tagging your status page in GA

Logo and illustration showcasing the Google Analytics integration.

Reliability & Speed

Unlimited bandwidth with no extra charges

Our plans cover everything your need for your status page, whether you have 1 visitor or 1 million

Built to take the pressure

Our status pages can handle over 30,000 concurrent visitors - we’ve got you covered when you need us most

Service you can rely on

Night or day, our status page is always online - we work around the clock so you don’t have to

Lightning-fast loading

Our super-fast 99ms response time ensures your customers aren’t left waiting

Illustration showing a geographic demo of our infrastructure.

Find out more about our infrastructure →.


Help & Support

Customer support that won’t let you down

Being there to help our customers is what makes us a cut above the rest - we won’t compromise on our guarantee to make sure you feel supported

Developer resources

Enjoy some background reading? Browse through our documents on building an integration with the Sorry™​ API and Theme development