Announcing: Sorry™ for Intercom Messenger
The Status Page
Brand your status page
You can quickly and easily customise every facet of your brand, from logos to colours.
Your own domain name
Use your own domain name, such as status.example.com
Unlimited pages
Handy if you’re a support company with several services to run, create a dedicated status page for each.
Your own timezone
Set the timezone of your page and all your status updates will be published in your local time, making them all the more relevant to your readers.
Support links
Allow customers to easily contact you directly from your status page with links to your knowledge base, along with email addresses and telephone numbers.
Subscribers
When your status page gets updated, your Subscribers find out in their Inbox, via SMS or Slack #channel of their choosing.
Mobile ready
The default theme for your status page will adapt itself to work perfectly on devices of all sizes.
Social media links
Let customers reach out on social media directly from your status page by linking your Twitter, Facebook and Google+ accounts.
Your own language
We can translate all content on the status page into your native language. Including Danish, German, Greek, French, Spanish & Swedish
SSL Certificates
SSL Certificates give your audience peace of mind they are viewing a secure status page.
Monitoring Automation
Turn monitoring alerts into friendly status page updates
Get the word out early on your status page by connecting Pingdom, UptimeRobot, New Relic and other custom monitoring providers.
Read more about Monitoring Automation →.
Website Plugin
Extend the voice of your Status Page into any website.
A simple plugin to keep visitors informed of your status without them leaving your website.
Error Pages
A way forward when things are broken
Replace your sites 500 error pages with a nice looking alternative, Also linking back to your current status if you have an open notice.
Read more about Error Pages →.
Notifications
Status updates by email
Easily connect your Mailgun, MailChimp or SendGrid account and allow your audience to receive status updates straight to their inbox.
Status updates straight to Slack
Publishing status updates is a good thing, making your audience hunt for them isn't. Now they can have status page updates delivered to Slack.
Per-Component Subscriptions
Ensure the right message gets to the right person, so they're only notified when the incident directly impacts them.
Status updates by SMS
Easily connect your Twilio account and allow your audience to receive status updates via SMS
Status updates into tweets
Link Sorry™ to your Twitter account and have your status updates and a link to your page published directly to your timeline.
The API
Getting started guide
Introductions are important, thats why we provide everything needed for developers. From a getting started guide to personal help sessions with Robert our CTO.
Full API reference
The API Reference describes each available resource in the Sorry™ API. Learn about parameters, errors, and how to format your requests.
Learn more about the Sorry™ API.
Theming
Edit HTML and CSS
You have full access to the HTML and CSS of your page, making it easy to customise every aspect of your customers' experience.
Proper developer tools
Build your theme using Liquid, LESS and CoffeeScript with support from our awesome open-source grunt tools..
Open-source examples
We provide a few example themes on Github to help you learn by example.
View our GitHub account →.
Search & Analytics
Search visibility
Customise the page title and description which is picked up by Google, allowing your customers to easily find your status page when they need it most.
Analytics
Tie your status page to your Google Analytics account to better understand who is visiting your status page so you can better serve them in future.
Reliability & Speed
Unlimited bandwidth
You'll never be charged based on the number of visitors or traffic to your status page.
30,000+ concurrent visitors
We’ve built our status pages to deal with the huge floods of customers which may visit during your downtime.
99.99% uptime
No need to worry about downtime with Sorry™, we work around the clock to make sure your status page is always online.
99ms response times
Our super fast delivery servers ensure your status pages loads in lightening speed for your customers.
Learn more about our infrastructure →.
Help & Support
Friendly, dedicated support
The Sorry™ support team are a friendly and knowledgeable bunch, available by email, live chat and phone.
Developer documentation
We have a bunch of documentation on building an integration to work with the Sorry™ API and Theme development to help you build and customise status page themes.
