Cut Down on Support Questions

Let your customers know about unfolding incidents before they come asking. This leaves your support team free to fight the fire, rather than focus on answering questions.

Available on the "Solo" Plan

Which starts at $12/mo

Personalised for Each Customer

Remove unwanted worry and confusion by only notifying your customers about incidents which directly impact the parts of your product they actually use.

Illustration showing Intercom Messenger with personalised status for each customer

Jane

Uses your Help Center feature, so this incident is something she needs to know abou

Joe

Does not use the Help Center, so let’s not worry him needlessly.

Illustration of Intercom Messenger during some planned maintenance

Schedule Ahead

Tell customers about maintenance ahead of time so they can plan around any downtime.

Available on the "Solo" Plan

Which starts at $12/mo

Explore Sorry™

Learn how our hosted status pages can help you become a downtime hero.

Status Pages

A dedicated home for outages, build trust and promote transparency.

Learn More

Notifications

Allow your customers to get future updates via Email, SMS and Slack.

Learn More

Monitoring Automation

Ensure up-to-date information by connecting directly to your monitoring.

Learn More