Incidents
Incident communication without the chaos
Incidents are stressful and require you to move fast. Sorry™ removes the friction from the communication process.
Acme Service Status /
Authentication Issue
Investigating
We are currently experiencing unexpected issues with our authentication system, which may affect your ability to log in or access certain services.
Starting approximately 20:55 UTC, users may encounter errors when attempting to sign in, experience delays with account verification, or be unable to reset passwords.
Our IT and Security teams are actively working to diagnose and resolve the problem as quickly as possible.
Thomas Roberts
21:02 UTC - 15 September
Began at: 20:55 UTC - 15 September
Everything you need to communicate quickly and confidently
Draft with templates
Pre-written incident communication templates help you get the message out fast.
Notify the right people
Select which components are affected and only notify the subscribers who care about them.
Review before you publish
Catch typos and missing details before it’s too late. A safety net when you’re moving fast.
Automate incident creation
Publish incidents programmatically with our API or using one of our monitoring integrations.
A single source of truth
Control the narrative with incident statuses
Move through investigating, identified, recovering, and resolved. Customers always know where you are in fixing the issue.
Keep a complete incident history
Showcase reliability and transparency. Your customers have a complete log of past incidents.
Customer service by real people
We provide fast and personalized support. No chatbots here.