Seeing You Through the Bad Times
Designed so latest updates on the Status Page take the highest priority.
De-Stress your Helpdesk
A proactive approach means customers are less likely to flood your helpdesk with enquiries.
Plan Ahead with Scheduled Updates
Choose a window of time
Upcoming maintenance times get displayed before the event.
Choose Manual or Automatic
Switch the status page to underway and complete at stated times.
Celebrating the Good Times
To customers that your service is running as expected.
Ensuring both existing and potential clients know you’re the person to trust.
Make It Your Own
So your customers feel completely at home, seamlessly dropping into your brand experience.
Allowing easy choice of colours, icons, logo's and background - perfect for those without the 'designer' in them.
Complete Code Control
For the adventurous, we allow full code control over your page, where the sky's the limit.
Based on Shopify theming platform we provide awesome documentation, support and open-source examples to help your developers get started.
Say It Your Way
Personalise the text on your page to better match your brand, or the importance of the story you're telling.
From the Formal
Mission critical technical service customers will expect you to take things seriously.
To the Casual
Where a little humour helps lighten the load and build rapport.
Assistance for Those Who Need It
Sometimes people will want to know more than is available on the status page, so we make reaching out for that little extra help nice and easy.
Your Support Options
Add any of your support options to your page, so your customer can get in touch whenever they have questions.
Rock-Solid Infrastructure, Up When You're Down
We isolate every status page
Hosting status pages separately from other customers, our core application and websites. They are entirely self-contained.
and distribute them globally
No two components of our service sit on the same infrastructure. We distribute them globally.
The good stuff doesn’t stop there
Sorry™ does even more, to help you turn a bad situation into an opportunity for excellent customer service.